A comprehensive housing advice service is provided by the
Team. Advice is given on a range of tenancy issues,
including harassment, illegal eviction, eligibility for benefits
and rights and responsibilities.
- pay their rent on time
- comply the terms of their tenancy agreement
- take care not to damage the property or any contents provided
by the landlord
- give reasonable notice of leaving the property
- keep the property reasonably tidy
- respect the neighbours and keep noise to an acceptable
Rent in Advance & Deposit Guarantee Schemes
For households who have a priority for accommodation under
Homelessness legislation the Council funds the Rent in
Advance and Deposit Guarantee Schemes.
To obtain tenancy advice or find out more about the above
schemes and whether you (or your prospective tenant) qualify for
this assistance please email firstname.lastname@example.org
or call the Housing Needs Team on 01892 554157.
Advice and support on poor housing conditions
The Housing Renewal Team will give advice to tenants in
response to complaints about the condition of their housing. Visits
will be arranged and formal enforcement action taken under the
Housing Act where appropriate
Grants are available to tenants who meet the eligibility
criteria and where the landlord is unwilling to carry out the works
and enforcement is not an option (for example, the provision of
energy efficient heating systems or disabled adaptations).
If you are single and looking for a privately rented
home, there are 2 schemes operating in the Tunbridge Wells area at
the moment which you may be eligible for.
Tunbridge Wells and District Citizens Advice
Bureau and Porchlight can provide
assistance to single people aged between 25 and 34 find a privately
rented home. They have been awarded £40,000 by the homelessness
charity Crisis, to deliver the scheme. Crisis has more than a
decade of experience in helping homeless people find new homes in
the private rented sector.
The Citizens Advice Bureau has appointed a project worker who
will liaise with landlords and tenants to help create sustainable
tenancies for young single homeless people across the borough.
Kent-based homelessness charity Porchlight will be working
closely with the Citizens Advice Bureau to source volunteer mentors
and get the support networks in place for vulnerable people as
quickly as possible.
You can obtain further information about the scheme by
contacting any of the CAB offices in Tunbridge Wells. Please see
contact details above.
West Kent YMCA have also received a similar
amount to offer a similar service starting in April 2012 across
West Kent, covering Sevenoaks, Tonbridge & Malling and
Tunbridge Wells. The YMCA is working closely with Tunbridge Wells
CAB in order to co-ordinate their combined efforts to best effect.
The YMCA scheme is available to single people aged 18 and over.
Enquiries about the scheme can be made to the YMCA by telephoning
These projects are two of over seventy new local projects funded
by Crisis across England that will help single homeless people find
new homes and lasting independence, to add to an existing 49 that
have already helped over 1,000 homeless people into a home. Crisis
has allocated £3 million in total, provided by the Department of
Communities and Local Government (DCLG).
Tenants Guide to
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Guide to Assured Shorthold Tenancies Acrobat/PDF File 667 KB